Fresh Louelza Face Wash
The 'Fresh Louelza' natural milk cleanser leaves your face feeling squeaky clean without being dry. This face wash can be used right in the shower and washes off beautifully with water. It has a natural 'AHA' like quality when left on for a minute or two, which helps give a nice deep clean every morning or night. Cleanses and removes eye, lip, face makeup without ridding your face of the moisture it needs.
Handmade in British Columbia
Pink House is an honest company with 3 backing hearts who are willing to go the extra mile to make sure women are aware of the impact of the ingredients they are putting on their body. Confidence in health is their promise, as it is the heartbeat of their business, using only high end, 100% natural products. All products are made by hand in small batches to ensure they are as fresh as possible.
ALL CYBER MONDAY SALE PURCHASES ARE FINAL SALE AND ARE NOT ELIGIBLE FOR REFUND. If applicable, sale items can be exchanged for another size of the same item, or store credit will be issued.
When returning or exchanging items, please follow these rules and remember you can always contact us with any product or order-related questions at firstname.lastname@example.org
GENERAL RETURN POLICY
We want you to be happy with the comfort, look, and fit of your Nettle’s Tale product. If you’re not happy for any reason, then we’re not happy. We accept exchanges and refunds on all regular orders, excluding the initial shipping or duty costs incurred by the customer.
Free shipping is included on orders over $200, and free domestic returns (within Canada) on orders with multiple sizes of the same item.
For full refunds, product must be received back at our fulfillment centre within 14 days of the date you received your order in the mail (30 days for international orders) in original condition as defined below. Exchanges can be made within 60 days of purchase.
Please send returns & exchanges to: 330 W Cordova St, Vancouver BC, V6B 1E8
RETURN POLICY DETAILS
- All returned items for refund must be received back at our fulfillment centre within 14 days of the date you received your order in the mail (30 days for international orders).
- All returned items must be in ORIGINAL CONDITION: hygienic liner intact, no tears or snags, no deodorant stains or markings, tags included. Any items not in original condition will be subject to a restocking / cleaning fee.
- If items are returned after the above-stated number of days (14 for Canada and 30 days for International), and in the original condition as stated above, a never-ending store credit will be issued for the total amount of items purchased.
- Returns are processed within 5 business days of their arrival at our fulfillment centre. Refunds can only be issued using your original payment method.
- We only offer exchanges for the same item or an item of the same value in a different size, colour, or pattern. We are unable to accommodate exchanges for different items at this time.
- Please keep in mind we are not liable for product being returned in the mail by customers; be sure to use a registered postal service and tracking number when returning product.
- Shipping costs incurred on sending a suit back to us for size exchange, store credit or refund are NOT covered, however Nettle’s Tale does cover the cost of sending the new size back to you again.
- Shipping is non-refundable, except in cases where we have made a shipping error. If an item is unclaimed and returned to sender, Nettle's Tale is not responsible for the cost of shipping the package to you again.
- When returning or exchanging product internationally, please be sure to note that product is a returned item when filling out customs paperwork.